Privacy policy

This policy explains how Obliqua Digital Solutions Private Limited, which operates the Countbird brand ("Countbird", "we", "us"), handles information collected through countbird.com (the "site"). It covers the site only. Client data we handle while providing bookkeeping services is governed by the engagement agreement and any confidentiality agreement signed with that client.

Information we collect

• Information you give us. When you fill in a form, book a call or email us, we receive the details you provide, such as your name, work email, company name, accounting software and your message.
• Basic technical information. Like most websites, our hosting provider may record standard technical data such as IP address, browser type and pages visited, for security and to keep the site running.

How we use it

• To reply to your enquiry and arrange a call or free sample week.
• To prepare a proposal or engagement agreement if you ask for one.
• To keep the site secure and working properly.

We do not sell your information, and we do not use it for advertising.

Who we share it with

We use a small number of service providers to run the site and our communications, such as our website host, form-processing service, scheduling tool and email provider. They process information on our behalf only to provide their service. We may also disclose information where required by law.

How long we keep it

We keep enquiry information for as long as needed to respond and follow up, and for up to two years afterwards unless you become a client or ask us to delete it sooner.

Your choices

You can ask us to access, correct or delete the information you've sent us by emailing hello@countbird.com. We'll respond within 30 days.

Cookies

The site does not use advertising or tracking cookies. Third-party tools we link to, such as a scheduling page, have their own privacy policies.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Obliqua Digital Solutions Private Limited, Kolkata, West Bengal, India. Email: hello@countbird.com.