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FAQ

Questions people ask us.

Something missing? Ask it on the call.

Do I have to interview anyone?+

Just once. We do all the scouting, screening and testing. You meet a shortlist of two or three, have one final interview with the person you like, and decide.

How fast will I meet candidates?+

Within 15 days of our kick-off call. We'd rather show you three strong people than ten average ones.

Who employs them?+

Countbird does. They're engaged by us in India, so contracts, pay, taxes and local compliance are ours to handle. You don't need an Indian entity.

What hours do they work?+

Your business hours, five days a week, full-time and only for you. They join your meetings and use your tools like anyone else on the team.

How much does it cost?+

One flat monthly fee per person. It covers their salary, payroll, compliance and our ongoing support. The amount depends on the role and level, so we quote it after a short call. There's nothing to pay upfront.

What if it doesn't work out?+

Tell us. We'll first try to fix what's not working. If it's still not right, we find you a replacement at no extra cost.

How experienced are they?+

Experienced, and matched to the role. We agree the level with you on the kick-off call and test against it.

Is our data and work safe?+

Everyone we place signs a confidentiality agreement. Work they do for you belongs to you, and that is written into our agreement with you.

Which countries do you work with?+

Businesses anywhere outside India. US, UK, Europe, the Middle East, Australia and beyond.

Still curious?

Thirty minutes, no obligation.

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